Privacy Policy
Last updated: June 30, 2026
This Privacy Policy describes how mezurphine collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This document explains what information we gather, how we use it, and your rights regarding your personal data.
Information We Collect
We collect various types of information to provide and improve our services related to robotic automation and adaptive learning technologies. This includes:
- Personal Information: When you contact us or request information about our robotic solutions, we collect your name, email address, phone number, and company details.
- Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent on each page, and the features you access.
- Device Information: We collect technical data about the device you use to access our site, including browser type, operating system, and IP address.
- Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze site performance.
How We Use Your Information
We use the information we collect for specific purposes to serve you better and improve our robotic automation services:
- Responding to your inquiries about our cognitive robotics and mechanical arm solutions
- Providing personalized information about our services in the Bologna area and beyond
- Improving our website functionality and user experience
- Analyzing how visitors use our site to optimize content and services
- Sending you updates about new robotic technologies and services (with your consent)
- Complying with legal obligations and protecting our rights
We do not sell or rent your personal information to third parties. We may share information with service providers who assist us in operating our website and delivering our services, all under strict confidentiality agreements.
Your Privacy Rights
Under Italian and European data protection laws, you have the following rights regarding your personal information:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct or update any inaccurate information.
- Right to Erasure: You can request the deletion of your personal data, subject to certain legal exceptions.
- Right to Restrict Processing: You can limit how we use your information in certain circumstances.
- Right to Data Portability: You can request your data in a structured, commonly used format.
- Right to Object: You can object to certain types of data processing.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
Cookies and Tracking Technologies
We use cookies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. We use both essential cookies (required for site functionality) and analytical cookies (to understand visitor behavior).
Essential cookies enable core functionality like navigation and access to secure areas. Analytical cookies help us improve our website by collecting anonymous data about how visitors interact with our content. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
For more detailed information about cookies, please refer to our separate Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When information is no longer needed, we securely delete or anonymize it.
Third-Party Links
Our website may contain links to external websites and services. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites before providing your personal information. This Privacy Policy applies only to our website and services.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will promptly delete such information and comply with applicable laws.
International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from those in Italy or the European Union. By using our services, you consent to the transfer of your information to countries outside your country of residence for the purposes described in this Privacy Policy.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. We recommend reviewing this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy, concerns about our privacy practices, or wish to exercise any of your privacy rights, please contact us:
Email: info@mezurphine.site
Phone: +39 051 847 3256
Address: Via Castiglione 187, Bologna, 40135, Italia
We will respond to your inquiries within 30 days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the Italian Data Protection Authority.